Terms & Conditions

All products listed on our website are subject to availability
Prices on our website are subject to change. This is because we are dealing with a wild caught product and prices fluctuate depending on seasons and weather conditions, for example.
Fish is usually sold by weight, however for ease of use we have priced our products by the each so slight variations in pack weights may occur.

Orders are dispatched on receipt of payment by credit card via the online checkout system.

If an ordered product is unavailable we shall contact you before dispatch.

You do not need to open an account to order on the website however this is recommended for future ease of ordering.

By using our website you agree to adhere to the above Terms & Conditions.

Delivery Information

We are UNABLE to deliver to Scotland, Ireland or the Channel Islands.

Mainland UK deliveries are made by a reputable overnight courier, Tuesday – Friday inclusive at a charge of £16.60, added to each order, up to a box weight of 10kg, including packaging.

Should you require a specific delivery day please specify at time of ordering in the ‘special instructions’ option at the checkout.

Orders must be received at least 24 hours before a delivery date

All products are vacuum-packed in plastic bags

All products are packed in polystyrene boxes with ice packs

When you place your order, please add any special instructions in the box provided, at the checkout e.g. leave box in a preferred safe place, leave with a neighbour, or an alternative delivery address, such as your place of work.

Returns
Because fish is perishable, orders cannot be returned.

For further information or to discuss any products in detail please phone us on 01548 581186.

If you have any problems with our service please contact us as soon as possible. We will do our very best to resolve any issues.

By using our website you agree to adhere to the above Delivery Information.